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HIGH QUALITY INGREDIENTS

HEALTHY FOOD DELIVERED TO YOU

ZEST’S TERMS & CONDITIONS

User Agreement

By registering on this site or placing an order the user agrees to the terms and conditions for Zest Restaurant LLC.

Enforcement

This agreement shall come into force between the parties for an indefinite time once the user has registered on this site or placed an order. The latest 'Terms & Conditions' are always the valid 'Terms & Conditions'.

Termination or Change

Zest Restaurant LLC may terminate or change this agreement at any time without prior notice.

Orders

By placing an order on this website, the user agrees to purchase and pay for the order placed. Payment is made by cash at the time of delivery.

Ingredients

Products, ingredients, recipes may change at any time without prior notice.

Prices

All prices on this website are in AED. The products and prices may change at any time without prior notice. VAT will be added on the prices.

Minimum Order

The minimum order for delivery is 50 AED. Delivery charge is 5 AED.

Orders

The user is advised to review their order before placing the order, taking special note of flavour, size and dressings, quantity selected. Once it's confirmed the order will be produced and you are liable to pay for it.

Return policy

Unopened and sealed retail products (retail beverages and snacks) may be returned to the driver at the time of delivery. As Zest Restaurant LLC's products are made to order they may not be returned unless faulty. The user must contact Zest Restaurant LLC immediately upon receiving their order if they wish to raise a return.

Delivery Refusal

Zest Restaurant LLC reserves the right to refuse an order or block users from the web site at their discretion or should any of the terms & conditions be breached. Zest Restaurant LLC reserves the right to refuse delivery should the request be outside of Zest Restaurant LLC's delivery zone. Zest Restaurant LLC reserves the right to refuse delivery should their services be misused.

Consumption

Zest Restaurant LLC's products are made using fresh ingredients. All cold products must be stored at +2 to +4 celsius and must be consumed within 2 hours. All hot products must be consumed immediately.

Cancellation of Order

All orders are made to order. Should the user wish to cancel an order he/she should immediately call 800 ZEST (800 9378). If the users order has not been produced yet the order may be cancelled. If the order has already been produced then the user is liable to pay in full for the placed order.

Feedback

Zest Restaurant LLC welcomes feedback. For questions of feedback the user should email: feedback@zest.ae

Registration

By registering and/or placing an order on this site the user confirms that the information enetered is correct.

Product Information

All product information given is purely a guideline. If any information presented is incorrect Zest Restaurant LLC is not liable.

Allergies

All products purchased from Zest Restaurant LLC have been produced in a kitchen which handles nuts, dairy, seafood, gluten and poultry. Zest Restaurant LLC does not hold any responsibility for users consuming products which he/she are allergic too. All product information given is purely a guideline and users consume Zest Resturant LLC's products at their own risk.

Contactable

By placing an order on this website, the user agrees to being available for the delivery of those items and being contactable on the provided mobile number should Zest Restaurant LLC need to contact them.

Delivery Time

The maximum delivery time for an order is 1 hour and 30 minutes from the moment the order has been placed. Zest Restaurant LLC will always strive to deliver the food sooner than this.

Drivers Access

It is the users responsibility to make sure that when orders are placed access to the delivery area or building is provided to Zest Restaurant LLC's drivers. Failure to do so may result in cancellation/delay of the order at the cost of the user.

Issues

If the user experiences any issues Zest Restaurant LLC ask that he/she contact Zest Restaurant LLC directly and Zest Restaurant LLC will do their upmost to resolve the issue.

TM & Legal Registrations

Zest Restaurant LLC is a registered TM (trade mark). Its concept, recipes, name and logo are protected through various legal registrations. It is illegal to copy or use Zest, Zest Restaurant, Zest Restaurant LLC, its logos or recipes.

Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates and the parties submit irrevocably and unconditionally to the non-exclusive jurisdiction of the Courts of the United Arab Emirates.

Stay connected

Would you like some help with your order? Call 800 ZEST. Be heard
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